Yes, Zaki runs ads and uses AI, but the unsexy stuff is what’s really compounding.
He and his team:
Re-engage past patients monthly with genuine check-ins
Keep detailed notes on personal details (kids, hobbies, milestones) so follow-ups feel human, not automated
Encourage his therapists to stay top-of-mind as “the PT next door,” not some distant medical provider
It’s less, “Hey, how’s your shoulder?” and more:
“How was your son’s hockey tournament?”
“Did you and your spouse get to go out for your anniversary?”
That kind of relationship-building:
Increases lifetime value
Generates referrals naturally
Makes you feel less like a vendor and more like a trusted partner in their life
On top of that, his team uses simple, scalable outreach like Instagram DMs to connect with followers who already raised their hand by clicking “Follow.”
No spammy scripts—just:
“Hey, thanks for the follow! Are you here just for the content, or are you dealing with something specific right now?”
The result? Warm leads from people who already know, like, and trust the brand.

